Boclean 4.25

[Guest]

[Badcompany]

When you say your "problem has returned", what security software was running at the time?
Did you look in the task manager to see if there was a process hang?

Edit: You have a PM.

Hello Cat,
               My security program i have is what i have in my sig. When I disable drweb I have no problems with boclean. I've uninstalled BoClean.
                        BC.

[Rednose]

Did you try to put DrWeb in CBOCleans Program Excluder

Greetz, Red.

[Badcompany]

Did you try to put DrWeb in CBOCleans Program Excluder

Greetz, Red.

Hi Rednose,
                  Yes, That was the first thing i did, Made no difference.
                               BC.

[~cat~]

Hello Cat,
               My security program i have is what i have in my sig. When I disable drweb I have no problems with boclean. I've uninstalled BoClean.
                        BC.

Ah, sigs don't display here for me.

Signature:
M/S XP Home-SP2- IE-7.
Dr.Web - Antivirus.
Online Armour  Firewall | Comodo  Boclean.|SuperAntispyware Pro.

Could I get you fill out a support ticket to help us sort this out so other members can benefit?

[Badcompany]

Ah, sigs don't display here for me.

Could I get you fill out a support ticket to help us sort this out so other members can benefit?

Hi Cat,
          Have sent a support ticket about the problem, But I don't think that will help  normaly support don't answer.I have sent two support tickets in the past but never recieved a answer.
                Badcompany.

[~cat~]

You should get an auto responder email back to the email address you used to register. 
This will give you a ticket number that you can access from your account for your response.
What ticket numbers have you not received a response on?

[Badcompany]

You should get an auto responder email back to the email address you used to register. 
This will give you a ticket number that you can access from your account for your response.
What ticket numbers have you not received a response on?

Hi Cat,
           Just received this from Tech sopport, don't understand


Thanks for the mail,

Please login into the safemode and remove the software from add or remove program else follow the below procedure to remove it completely.

NOTE : DELETING OTHER THAN COMODO FILE LEADS TO OS CRASH.

Click START -> run -> type REGEDIT->Delete the folder in the below location
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\COMODO .

or
Use FIND under EDIT menu in REGEDIT and type comodo and search
delete all the files by pressing delete key and F3 to search again.
like wise you have to delete untill the last file reaches.
Regards
Karl
Technical Support

HAVE A GREAT DAY!

Ticket Details
===================
Ticket ID: XBS-673365
Department: PC Security Software
Priority: Default
Status: Closed

[~cat~]

I have no idea what your original support request stated so I can't comment on your reply.
Log into your account at Support and ask for clarification.

[war59312]

What's up with this BOC 425 window showing up all the time. Easy to to replicate is simply clicking Boclean's system tray icon and then clicking "Close this menu".

This odd little window opens up on the screen every time and then closes about 5 seconds later.

Screenshot is attached.. Very odd! Ok i see its use to show what files are being scanned too, second screen shot attached. Wow its ugly, and i really dont care what files its scanning. So please either hide this window completely or make it more user friendly. Thanks!

[supergrass]

i installed boclean and im not sur if it worked right  little help here
i goes down to my task bar and turns blue green somthing like that but i cant bring up any potions on it
i can bring up the shutdown updater option but thats it , is the normal or is there a peoblem

[supergrass]

never mind i read the support text answered all my ? should have tried there 1st

[DarCLew3]

 
Hit problems with uninstalling when it didn't show up on the toolbar.   
So I got all the icons out of the BOClean folder and dragged them to the desktop, the folder won't work that way - I just wound up with 2 folders. Reboot and they will all delete, inclunding the folder, BOClean. 
I locked in my toolbar icons using Ad-Aware 2007 and it sets up a restore point on a partial run. I have two in there now
But try to get BOClean4.25 has been a major hassle, reboot to forn BOClean and lose 4 toolbar icons. I even tried it without any dialup connection, with connection and got the same results
I said: " I have 3 antispyware in the computer with one antivirus and Comodo's Firewall Pro.

I thoght it was IE7 that caused this, then my new HP PSC F1400. It can't be that for I have all of that back at this present time. TG the Firewall has BOClean in it! Darrell

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