Disappearance of traybar icon

[Guest]

[bobov]

I've used Comodo BOClean 4.27 for about a year on a Vista 32-bit machine with no problems. I also have AVG, Spybot Search & Destroy, and Windows Defender. I often scan with ClamWin and Malwarebytes.

Yesterday evening, the BOClean traybar icon disappeared. BOClean was still on the computer, and I could still use the Updater through my Start button. I uninstalled and reinstalled BOClean, and the icon was restored. It was still there this morning. I just turned on my computer, and the traybar icon has disappeared again. I haven't done anything to change the configuration.

What should I do? 

[Rednose]

Hi bobov, welcome to the forum

This is not a BOClean - but a Windows problem

Here a link with an earlier discussion about it on this forum :

http://forums.comodo.com/comodo_boclean_antimalware/boclean_not_in_taskbar_sometimes-t22382.0.html

And a link with possible solutions :

http://winhlp.com/node/16

I hope it will help you

Greetz, Red.

[bobov]

Thanks for your help, Red. Much appreciated.

I'm no computer pro, and the article had my head swimming in minutes. So many approaches, and I wouldn't know how to execute most of them. Is there any particular thing you'd recommend?

P.S. The traybar icon came on when I booted up this morning.

[Rednose]

As far as I remember there was only one report here ( But I can't find it right now ) from a member who's fix was related to UPnP. But I can't remember if he simply used the "The Ostuni Workaround" ( that is hiding the device ) from the link, or "More radical: stop UPnP services" ( which speaks for itself ). I will see if I can dig it up in the next few days

Greetz, Red.

[John Buchanan]

This issue occasionally appears with Vista also, Red. A Windows bug they haven't fixed yet.
 

[bobov]

No trouble today so far.

I went to System Configuration and turned off several unnecessary start-up programs. My naive hope is that this will help.

I'll wait for your fix.

[Rednose]

I finaly found the topic I was looking for :

http://forums.comodo.com/comodo_boclean_antimalware/icon_disappears-t12405.0.html

So he used the "The Ostuni Workaround" ( hiding the service ), and that worked for him.

Greetz, Red.

[bobov]

Re the Ostuni Workaround -

I use a Vista computer. In Vista, UPnP is called Network Discovery. Network Discovery is turned off, and has been all along. I don't know how to hide UPnP devices, since there's no "My Network Places" in Vista, or anything like it that I can find. I'm not sure that I have any UPnP devices to hide. The printer is my only shared device.

The traybar icon disappeared again today.

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