Commodo Database is corrupted[Resolved]

[Guest]

[Rednose]

No such probs here

Greetz, Red.

[foxman]

I don't use auto update, that section never worked for me... not since 4.23. also got the systray icon "hanged" in green color forever..

[Luxor]

Couldnt use the roll back button as it would not let me open BOClean - the pop up stayed on top and the only option was to close it - of course this also closed BOClean.

 

Ditto, would not let me open BOclean and had to use task manager top get rid of the popup.

Luxor

[strange quark]

same problem here for the last 2 days 

although I should ad that it's only happening on one box, the other one with pretty similar setup hasn't had the problem.

[derekewhite]

Same scene here for two days using Vista Home

[garry]

Hi,

Please check out:

https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1137

Let us know if the issue is resolved or not.

Garry

[N.T.T.W.]

Hi Garry,

I think you need to let people know that they need to stop BOCore and BOC425 before this fix will work. On the few occasions I have had this problem this was the only way to fix it.

 

[Luxor]

Hi Garry,

I think you need to let people know that they need to stop BOCore and BOC425 before this fix will work.

Have to agree that this bit of extra info is needed, as running the updater itself from the program menu gets you nowhere.

Luxor

[~cat~]

Thank you Gary (nice work on the KB) and NTTW!
I've added this to the FAQ including the need to stop the processes.

I'll mark this as resolved and lock it up.
If the OP needs it reopened, please IM a Mod.

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