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Author Topic: BO Clean kills setup - can't install TomeRaider [resolved]  (Read 937 times)
CellBurner
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« on: October 04, 2008, 02:30:28 AM »

Hi,

I downloaded the trial of TomeRaider from the site itself:

http://www.tomeraider.com/#showStaticPage:download_select_ppc.html

Its in a zipped file; after unzipping, when I run it, Comodo BOClean immediately stops it, saying there's a trojan in it. I update BOClean regularly (actually I check for updates every alternate day), so it must be updated. The site from which I am downloading TomeRaider, and the application itself, are both legitimate ones, as far as I can see (unless the programmer of TomeRaider have themselves decided to put a trojan in it). I am including a screenshot.

So what do I do?

CellB.
« Last Edit: October 06, 2008, 08:59:00 PM by ganda » Logged
gandalicious
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« Reply #1 on: October 04, 2008, 11:03:46 AM »

errr it's been a while since i used BOClean, but i think there's a way to put the app to BOClean excluder
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CellBurner
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« Reply #2 on: October 04, 2008, 07:47:53 PM »


I don't want to add it in any excludes; what I am asking is how is it that a legitimate software is being identified as a trojan? Or is it that the software is really a trojan?

I've never had BO Clean give false alarms, it hardly ever gives any alarms at all; most of the time it is the antivirus or the firewall which detect the stuff. So could this be a false positive?
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Dennis2
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« Reply #3 on: October 05, 2008, 03:38:45 AM »

I don't want to add it in any excludes; what I am asking is how is it that a legitimate software is being identified as a trojan? Or is it that the software is really a trojan?

I've never had BO Clean give false alarms, it hardly ever gives any alarms at all; most of the time it is the antivirus or the firewall which detect the stuff. So could this be a false positive?
I have less that you no alerts yet on Vista.
You could try what is suggested in this thread to find out.
Dennis
http://forums.comodo.com/comodo_boclean_antimalware/what_to_do_with_false_positives-t27286.0.html;msg199049#msg199049
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System: XP x32 SP3, CIS 3.5, CMF2.0.4,W.D.
Vista Home P. (UAC) SP1 x32, CIS 3.5, CMF2.0.4, BOClean4.27, W.D
Baskar
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« Reply #4 on: October 05, 2008, 12:34:40 PM »

Hi CellBurner,

It was a false alarm. The FP was fixed and if you are still facing any problems, please let us know.

Regards,
Baskar.
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CellBurner
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« Reply #5 on: October 06, 2008, 08:01:57 PM »


Just updated, and ran the setup of TomeRaider again; no problems this time.

Thanks.

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gandalicious
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« Reply #6 on: October 06, 2008, 08:56:32 PM »

cool!  Thumb Up
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pls PM any online mod to reopen  Cheers
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