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Author Topic: Password reminder is broken  (Read 1988 times)
Jealous-Dog2
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« on: June 13, 2007, 03:38:25 AM »

When requesting an email reset, the link that is sent goes to the page where you give your email again. Its a big circle, you end up where you started.
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kail
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« Reply #1 on: June 13, 2007, 03:45:13 AM »

Hi Jealous-Dog2

I'm going to issue a "Report to Moderator" on your topic. You'll probably get an email saying that I've reported you, don't worry I'm just doing this to attract Admin attention to your topic.
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Jealous-Dog2
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« Reply #2 on: June 13, 2007, 04:49:34 AM »

I dont know if this is related but when I tried to reply I got a page that said user profile does not exist and was logged out. First attempted to log in I got the same page, second attempt worked. Got to log off now. I hope to be able to get back later.
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garry
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« Reply #3 on: June 13, 2007, 06:01:14 AM »

When requesting an email reset, the link that is sent goes to the page where you give your email again. Its a big circle, you end up where you started.

Hi,

I've just been through the reset process and reset my password.
And a few others at Comodo did the same.
The link worked as expected, it took them/me to the page to enter the new password.

Did you click on the link, or copy/paste the link?

And, which browser is your default?

Could you try it again to see if you get the same result?

Garry
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Jealous-Dog2
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« Reply #4 on: June 17, 2007, 04:04:42 AM »

Sorry about  the delay been busy. I clicked on the link. I tried with opera and ie6.
This is the link I am getting in the email.
http://forums.comodo.com/index.php?action=reminder
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Jealous-Dog2
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« Reply #5 on: June 17, 2007, 04:26:44 AM »

The above was for Jealous-Dog . I just tried it for Jealous-Dog2 and I got something different.
http://forums.comodo.com/index.php?action=reminder;sa=setpassword;u=19661;code=7044249234
This was not a link, but using copy/paste it did send me to the correct place to change my passwordl. Hope this helps
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