TrustConnect subdomain not functioning

[Guest]

[colamix]

Hello,

I wanted to cancel my account and sent an email to the address provided in your Subscriber Agreement (cancel[at]trustconnect.comodo.com), but I got the following:

The original message was received at Fri, 3 Apr 2009 07:55:06 -0400
from [192.168.150.23]

   ----- The following addresses had permanent fatal errors -----
<cancel[at]trustconnect.comodo.com>
    (reason: 550 Host unknown)

   ----- Transcript of session follows -----
550 5.1.2 <cancel[at]trustconnect.comodo.com>... Host unknown (Name server: trustconnect.comodo.com: host not found)

[Kim378]

Hi,

Hope all is well.

I am very sorry to hear that you wish to cancel TrustConnect. I do apologize that that email address did not work for you. I can cancel your account for you. Please just email me: kimberly.leone[at]comodo.com with your First and Last Name and I will take care of it.

Thanks,


Kim Leone
Product Marketing Manager - Consumer Channel
Comodo
Phone: 201-253-1621
Fax: 866-446-2126
Kimberly.leone[at]comodo.com
 

[Eric Cryptid]

Please confirm whether your issue has now been resolved.

Eric

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