Bug Reports - CMS formal released versions.

[Guest]

[Eljo]

After changing the setting still not compatible in Marked. m.comodo.com

went to the forum link and installed
http://download.comodo.com/cis/download/installs/android/cms_android.apk

hope this is the sollution.

[ptizin]

I've got problem with SIM Change Alerts function. When I reboot my device (LG P500, official android 2.3.3 V20e, root) it sends the SMS to my buddy's phone, but I didn't change SIM card. Why?

[xiaofeng]

I've got problem with SIM Change Alerts function. When I reboot my device (LG P500, official android 2.3.3 V20e, root) it sends the SMS to my buddy's phone, but I didn't change SIM card. Why?

Hi, ptizin, did you re-insert the SIM card when you got this problem ?
Can you please try this on our latest version? you can either update it from "settings" or re-install it from https://market.android.com/details?id=com.comodo.pimsecure.

Please let me know if the problem still exists.
Thank you very much.

[ptizin]

Hi, ptizin, did you re-insert the SIM card when you got this problem ?
Can you please try this on our latest version? you can either update it from "settings" or re-install it from https://market.android.com/details?id=com.comodo.pimsecure.

Hi! I didn't re-inset card when I got this problem. Yesterday I've installed new version from market and then I got 2 SMS sent on device reboot. Guess it shouldn't work like this.

[xiaofeng]

Hi! I didn't re-inset card when I got this problem. Yesterday I've installed new version from market and then I got 2 SMS sent on device reboot. Guess it shouldn't work like this.

Hi, ptizin, sorry for the inconvenience. We will try to locate the problem and get back to you asap.

[hyatt69]

everytime i open cms  it sends a text message to my buddies phone?

what a pain in the a** program,uninstalled

[MrAnt]

I've just encountered my first problem with the app, it seems to have forgotten my details for the anti-theft.
I have to activate it all over again and input new details.
Haven't had any other problems with the app so far, I hope this will only happen once because I am lazy and don't want to keep re-activating it lol.

[Grosbébé]

Hi

A. The bug/issue

1. What you did: nothing particular
2. What actually happened or you actually saw: After a few hours of inactivity, I want to use my phone and I notice that CMS icon disappears and there is no CMS app in the running processes
3. What you expected to happen or see: The "Show Icon on Task Bar"option is enabled. I was expecting to see CMS running ^^
4. How you tried to fix it & what happened: I tried to launch CMS, CMS started, but a few hours later it closes again and I see no CMS icon on the Task Bar.
5. Is it a software compatibility problem?: I don't know


 
C. Your set-up

1. CMS version, database version used: CMS Version v1.2.17845.3 ---- Virus Database Version V7.0
2. Mobile phone models: Samsung Galaxy SII
3. Adroid OS version: android 2.3.4
4. Where does Android OS come from? Original OS, french
5. Where does ROM come from? Original Rom
6. Have you updated (without uninstall) from a previous version of CMS: No, it's the first version I use
7. Other security and utility software currently installed:
8. Other security software previously installed at any time: Avast

[xiaofeng]

Hi

A. The bug/issue

1. What you did: nothing particular
2. What actually happened or you actually saw: After a few hours of inactivity, I want to use my phone and I notice that CMS icon disappears and there is no CMS app in the running processes
3. What you expected to happen or see: The "Show Icon on Task Bar"option is enabled. I was expecting to see CMS running ^^
4. How you tried to fix it & what happened: I tried to launch CMS, CMS started, but a few hours later it closes again and I see no CMS icon on the Task Bar.
5. Is it a software compatibility problem?: I don't know


 
C. Your set-up

1. CMS version, database version used: CMS Version v1.2.17845.3 ---- Virus Database Version V7.0
2. Mobile phone models: Samsung Galaxy SII
3. Adroid OS version: android 2.3.4
4. Where does Android OS come from? Original OS, french
5. Where does ROM come from? Original Rom
6. Have you updated (without uninstall) from a previous version of CMS: No, it's the first version I use
7. Other security and utility software currently installed:
8. Other security software previously installed at any time: Avast

Hi, Grosbébé, sometimes if there are too much icons on the bar, some of them would be covered. Will it be this case? Can you please help me check ?

Thank you very much.

[Grosbébé]

Hello Xiaofeng

Usually it's like that :

Sometimes, there is  a SMS or a "missed call", but there is still some room for the CMS icon.

And when the CMS icon disappears (it happened three times since the beginning), I don't see CMS in the running processes :


Thank you.

[Grosbébé]

Hi

I think i've found the problem.

I sometimes go to the task manager and push the "free memory" button. As a result, CMS is killed with other unnecessary (or inactive) app. I don't kill CMS myself. I think the task manager considers CMS as an inactive app (or something else). It may explain why I sometimes don't see CMS in the running applications.

So, sorry, it's not really a bug. Is it possible to have CMS protecting itself from this kind of thing ?

[xiaofeng]

Hi

I think i've found the problem.

I sometimes go to the task manager and push the "free memory" button. As a result, CMS is killed with other unnecessary (or inactive) app. I don't kill CMS myself. I think the task manager considers CMS as an inactive app (or something else). It may explain why I sometimes don't see CMS in the running applications.

So, sorry, it's not really a bug. Is it possible to have CMS protecting itself from this kind of thing ?

Hi, Grosbébé, thank you very much for your feedback. We have noticed this problem before and we are trying to find a good solution. Thank you again~

[MrAnt]

On V1.2.18240.4, in the Antivirus scanner tab (In the utilities tab), it doesn't scroll any more so I can't click the scan button properly, I only see the very top of the scan button.

[xiaofeng]

On V1.2.18240.4, in the Antivirus scanner tab (In the utilities tab), it doesn't scroll any more so I can't click the scan button properly, I only see the very top of the scan button.

Hi, MrAnt, thank you very much for your feedback. It is a resolution bug and we will get it fixed asap.

[ptizin]

V1.2.18240.4

It seems like the problem on my device is still going on.

When I'm trying to activate Anti Theft I just get message "Please insert SIM card before activate Ante-theft". But me SIM already insertwed and I can do calls.

[Tags:]