New Install - "Your profile could not be opened correctly"

[Guest]

[CU9876]

Installed, got the below message.
Uninstalled twice removing profile each time,
Ran Glary Util to clean up,
Reinstalled twice, same message.
Even added an extension or two which do work but every time Dragon is opened, same message.

"Your profile could not be opened correctly.
Some Features may be unable please check
that the profile exits and . . . . . . . . "

There is not a directory named "profilexxx" at:
" C:\Users\MyPC\AppData\Local\Comodo\Dragon\User Data\Default\"

So, how to create a profile and where to put it so Dragon will see it.

[CU9876]

P.S. Installs were as administrator (I am the only user).

[captainsticks]

Hi CU9876,
Generally renaming or deleting the old profile and a new profile will recreate next time you open Dragon, but your situation with it not present is strange.
To create a new user profile in Comodo Dragon

Have you gone to the Menu, settings, under users and tried to create a second user?

[CU9876]

captainsticks, used the link to create a profile.
I now have a profile "C:\Users\MyPC\AppData\Local\Comodo\Dragon\User Data\Default\profile 1'.
Reinstalled extensions,
Stopped and started several times,
Dragon seems to be working properly.
Thanks

[captainsticks]

Hi CU9876,
Glad to here it is working, it sounds like the profile was corrupt for some unknown reason.

I have been thinking as to why you couldn't navigate to the profile folder (Which through me off for a while) and I suddenly remembered with the default folder options it is not visible through Windows explorer.

If you proceed with the following, use caution as some extra hidden files will be visible through Windows explorer.
In folder options choose Show hidden files, folders and drives (Screenshot).
Folder options
Kind regards.

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