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Author Topic: COMODO Cloud 2.1 RC for Windows Bug reports  (Read 2420 times)
Emanuel Sescu
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Emanuel Sescu


« on: February 29, 2012, 07:37:06 AM »

Please post all bug reports & BSOD's here.
Be sure to include:


- Your Operating System (and whether it's 32bit/64bit);
- Other Backup & Security Software Installed;
- How you produced the problem;
- How you tried to resolve the problem;
- Screen-shots with the error (if any);
- if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
- if the issue is a crash, program stops responding or freezes please see this topic
- if the issue is an error (not program crash or freeze) please run the dbgInfo.bat in installation folder and post the resulting cbu file.
- Any other Additional Information (for example, any non-default settings used);

« Last Edit: March 22, 2012, 07:21:32 AM by Emanuel Sescu » Logged

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Emanuel Sescu
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clemo
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« Reply #1 on: March 06, 2012, 08:45:18 AM »

ONLINE STORAGE SERVICE CANNOT RECEIVE REQUESTS!

Windows 7 64bit
CBU 4.1 beta and Macrium Reflect free
tried an Rrpair install from a fresh download
Diagnostic repoet attached

c

* COS diagnostics report.txt (10.72 KB - downloaded 4 times.)
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Emanuel Sescu
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Emanuel Sescu


« Reply #2 on: March 09, 2012, 04:01:02 AM »

Please collect the debug logs (run dbgInfo.bat in installation dir) so we can analyze what's causing this.

Thanks
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Emanuel Sescu
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clemo
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« Reply #3 on: March 20, 2012, 08:10:21 AM »

ONLINE STORAGE SERVICE CANNOT RECEIVE REQUESTS!

It seems the start up entry C:\Program Files\COMODO\COMODO Online Storage\COSCLIENT.exe was disabled.

Everything now works fine.

c
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