Welcome, Guest. Please login or register.
January 06, 2010, 09:36:22 PM

Login with username, password and session length

348419 Posts
38511 Topics
87572 Members

Latest Member: CATLADY17

Search:     Advanced search | Tag Cloud
+  Welcome to the Comodo Forum
|-+  Desktop Security Products
| |-+  Comodo Secure Email - CSE
| | |-+  Bug Reports
| | | |-+  problems with crashing email clients after automatic update
« previous next »
Pages: [1] Go Down Print
Author Topic: problems with crashing email clients after automatic update  (Read 1810 times)
pehorts
Newbie
*
Offline Offline

Posts: 2


« on: February 27, 2009, 08:17:00 AM »


   

--------------------------------------------------------------------------------
I am using comodo firewall, antivirus and secure email on an Athlon xp 2400+ 2.01 ghz computer with 768mb RAM,
after an automatic update I noticed my email clients (outlook 2003 and outlook express) both closed down with an unexplained error shortly after downloading my emails. my event viewer application logs had an error

 "faulting appplication msimn.exe (version number), faulting module cemlsp.dll version 1.1.0.31 fault address 0x0004c810"  I tracked down the .dll file to the comodo secure email application, I have now uninstalled secure email and my email clients are working normally.

Has any one else had this happen? do comodo know of this issue? and will there be a patch or update to correct this?

pehorts
Logged
bulkaeu
Global Moderator
Comodo Loves me
*****
Offline Offline

Posts: 150



« Reply #1 on: February 27, 2009, 10:30:03 AM »

Hi,

We are looking into this issue now.

Additional info about your PC configuration will help a lot in resolving this issue:
1) Version of OS and 32bit/x64
2) version of Comodo SecureEmail
3) version of Comodo AV and Comodo Firewall
4) what mail server have both your mail clients used for downloading data before closing

We'll try to solve this problem as soon as possible.

Thanks in advance.

Regards, Eugene
Logged
mouse1
Global Moderator
Comodo's Hero
*****
Offline Offline

Posts: 371


« Reply #2 on: March 11, 2009, 03:38:05 AM »

Interesting - similar issues have been posted on the CAS board. Same .dll involved - see here:

http://forums.comodo.com/antispam/cas_26_does_not_work_with_outlook-t33459.0.html

Mouse1
Logged
Tags: CSE  secure email  problems  crashing email 
Pages: [1] Go Up Print 
« previous next »
Jump to:  

SSL Certificate Free Virus Removal Firewall
Page created in -0 seconds with 17 queries.
Powered by SMF 1.1.11 | SMF © 2006, Simple Machines LLC
Seo4Smf v0.2 © Webmaster's Talks
Design by 7dana.com