BSODs: Please add your minidump files here

[Guest]

[gibran]

If you come across with a BSOD or an instant reboot (silent BSOD), and you suspect the cause of the problem was CFP, please report it here.


Please DO remember to add those informations to all BSODs you post .

• Windows Version/Bit and Service Packs
• Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version
• Affected Driver/Software and Version (if the bug doesn't affect window itself)
• Brief description of the problem (Attach Diagnostic report or crash dumps)
• Steps to reproduce the bug (if applicable)
• Gmer report (download) Only for 32bit platforms

Disable reboot on blue screen of death

Sometimes our computer restarts after showing us a blue screen of death. It might be important for us to note down the error message that caused the blue screen of death to troubleshoot the problem. To disable rebooting the computer after you see a blue screen of death follow the below steps:

1) Goto Control Panel ---> System ( or Press Windows key + Pause)

2) Click the Advanced Tab

3) Under the 'Startup and Recovery' section click on Settings

4) Under 'System Failure' section uncheck 'Automatically Restart'

5) Click on 'OK'

Configure the dump type
To configure startup and recovery options to use the small memory dump file, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer.
If they are, see your product documentation to complete these steps.

1.   Click Start, point to Settings, and then click Control Panel.
2.   Double-click System.
3.   Click the Advanced tab, and then click Settings under Startup and Recovery.
4.   In the Write debugging information list, click Small memory dump (64k).

To change the folder location for the small memory dump files, type a new path in the Dump File box (or in the Small dump directory box, depending on your version of Windows).

Find your minidumps
Paste the Small dump directory string you found in Startup and Recovery Dialog  (eg. %SystemRoot%\Minidump) in explorer and hit go




NOTE: According to Microsoft, there are several reasons why the Memory.dmp file is not being created when your computer encounters a STOP message:

•The Memory.dmp file already exists and the option Overwrite Any Existing File (found in Control Panel System) is not selected. It is a good idea to leave this box checked and to move or copy the current Memory.dmp file.
•The paging file on the boot drive is not large enough. To use the "Write Debugging Information To" feature to obtain a complete memory dump file, the paging file on the boot drive must be at least as large as physical memory + 1 MB. When you create a kernel memory dump file, the file is usually around one-third the size of the physical memory on the system. Of course, this quantity will vary, depending on your circumstances.
•The paging file is not on the %systemroot% partition. When the STOP error occurs, the system crash dump is written out to the pagefile on the root of the %systemroot% drive.
•There is not room for the Memory.dmp file in the path specified in Control Panel for writing the memory dump.
•It is possible that the SCSI controller is bad or the system crash is caused by a bad SCSI controller board.
•If you specify a non-existent path, a dump file will not be written. For example, if you specify the path as C:\Dumpfiles\Memory.dmp and no C:\Dumpfiles folder exists, a dump file will not be written.

[L.A.R. Grizzly]

1.  Windows Version/Bit and Service Packs - WinXP Pro SP3 32 Bit
2.  Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version - Comodo CIS 3.5.53896.424
4.  Affected Driver/Software and Version (if the bug doesn't affect window itself) - N/A
5. Brief description of the problem (Attach Diagnostic report or crash dumps if needed) - Intermittent BSOD when accessing CD/DVD/Floppy drive.
6. Steps to reproduce the bug (if applicable) - Access a drive through Explorer or another program.

Intermittent BSODs when accessing CD/DVD/Floppy drives. Minidump attached.

[L.A.R. Grizzly]

1.  Windows Version/Bit and Service Packs - WinXP Pro SP3 32 Bit
2.  Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version - Comodo CIS 3.5.53896.424
4.  Affected Driver/Software and Version (if the bug doesn't affect window itself) - N/A
5. Brief description of the problem (Attach Diagnostic report or crash dumps if needed) - Intermittent BSOD when accessing CD/DVD/Floppy drive.
6. Steps to reproduce the bug (if applicable) - Access a drive through Explorer or another program.

Intermittent BSODs when accessing CD/DVD/Floppy drives. Minidump attached.

Unfortunately, I've had to return to Norton Internet Security to get away from the BSODs. When my subscription runs out in a year, I'll give CIS another try. BOClean works seamlessly with Norton. I'm still a happy camper!

[frogger]

1.  Windows Version/Bit and Service Packs - WinXP Pro SP3 32 Bit
2.  Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version - Comodo CIS 3.5.53896.424
4.  Affected Driver/Software and Version (if the bug doesn't affect window itself) - N/A
5. Brief description of the problem (Attach Diagnostic report or crash dumps if needed) - Intermittent BSOD when accessing CD/DVD/Floppy drive.
6. Steps to reproduce the bug (if applicable) - Access a drive through Explorer or another program.

Intermittent BSODs when accessing CD/DVD/Floppy drives. Minidump attached.

1. windows version WinXp Pro SP3 32BIT
2. CIS version before update today
3.  affected drives N/A
4. Brife description BSOD upon accessing cd/dvd drive.
5. reproduce insert cd/dvd and try and access it.
Minidump attached i sure hope this was fixed in the update today please let me know.

[frogger]

1. windows version WinXp Pro SP3 32BIT
2. CIS version before update today
3.  affected drives N/A
4. Brife description BSOD upon accessing cd/dvd drive.
5. reproduce insert cd/dvd and try and access it.
Minidump attached i sure hope this was fixed in the update today please let me know.

I have returned to windows firewall and my router firewall and avast antivirus till this bug is rendered. as it made my computer unusable i could not even play music cd or dvd. I will revisit comodo products when bugs worked out. i wish you all luck.

[jensent1]

1 Windows Version/Bit and Service Packs  = XP Pro SP3 - 32bit
2 Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version = Norton Corporate Anti-Virus 10.1.5.5000
3 Affected Driver/Software and Version (if the bug doesn't affect window itself)= cmdguard.sys
4 Brief description of the problem (Attach Diagnostic report or crash dumps if needed) - stop 0x7e and 0xf4 (csrss.exe)
5 Steps to reproduce the bug (if applicable) - reboot and wait 5 or 10 minutes, no login needed

[TheRealFentonius]

Hi there, we have a very annoying problem which I was hoping you could take a look at...

Windows XP PRo, Version 2002 SP 3
32 Bit

AVG Free: 8.0.175
Comodo: 3.5.54375.427

BSOD with the following message:
STOP: 0x0000007E (0xC0000005, 0x804E7437, 0xF7B06A60, 0xF7B0675C)

intermittent problem cannot be reproduced - seems to come in waves: can happen 3-4 time within 10 minutes and then go for hours without a blip.

The minidump files (attached) seem to point to CMDGUARD.SYS

Thanks for your help

Peter

[Lilangel]

Hi, i've a problem with the firewall. my pc crash when i want play with an online game (kart'n crazy). vista sp1 32bits
CIS 3.5.54375.427
spyware terminator 2.3.0.507.
Thanks

[marcin.los]

1. Windows Vista Business/32-bit
2. CIS 3.5.54375.427, virus sign. database v. 455
3. Application hungs and turned off. Below is report from windows logging:
cfp.exe - Application Popup - application error: There was unknown software exception (0x40000015)  under address 0x0044b831.
Details:
- System

  - Provider

   [ Name]  Application Popup
 
  - EventID 26

   [ Qualifiers]  16384
 
   Level 4
 
   Task 0
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2008-11-04T09:06:45.000Z
 
   EventRecordID 51942
 
   Channel System
 
   Computer xxxx
 
   Security
 
It was first time application hungs. I attached gmer logs created after crash.

[cdmcc]

Hi there, we have a very annoying problem which I was hoping you could take a look at...

Windows XP PRo, Version 2002 SP 3
32 Bit

AVG Free: 8.0.175
Comodo: 3.5.54375.427

BSOD with the following message:
STOP: 0x0000007E (0xC0000005, 0x804E7437, 0xF7B06A60, 0xF7B0675C)

intermittent problem cannot be reproduced - seems to come in waves: can happen 3-4 time within 10 minutes and then go for hours without a blip.

The minidump files (attached) seem to point to CMDGUARD.SYS

Thanks for your help

Peter

Exact same - only happens when using Itunes

[dchernyakov]

intermittent problem cannot be reproduced - seems to come in waves: can happen 3-4 time within 10 minutes and then go for hours without a blip.

Seems that waves of BSoDs are caused of some periodical application activity. Do you have any application that might have scheduled tasks or performs updates with same period? Could you tell the period timing more precisely.   

[dchernyakov]

Hi, i've a problem with the firewall. my pc crash when i want play with an online game (kart'n crazy). vista sp1 32bits
CIS 3.5.54375.427
spyware terminator 2.3.0.507.
Thanks

Does the game have any game protecting mechanisms or anti-cheats.
If you are sure the game itself is safe - try to set Defense+ in training mode, launch the game, exit and switch back to the mode you use. CIS should learn the game behavior and not crash.

[dchernyakov]

3. Application hungs and turned off. Below is report from windows logging:
cfp.exe - Application Popup - application error: There was unknown software exception (0x40000015)  under address 0x0044b831.

Can you provide any steps to reproduce or at least what kind of actions did you perform when it happened?

[churlock]

 * Windows Version/Bit and Service Packs
XP Pro 32 bit, sp 2

    * Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version
Trendmicro Internet Security 2006, prog ver 14.00.1341, engine ver 8.910.1002

    * Affected Driver/Software and Version (if the bug doesn't affect window itself)
cmdguard.sys, ver 3.5.53861.423
 
    * Brief description of the problem
Two, seemingly random BSOD's since installation
See attached "CHURLOCK_Mini110608-01.txt"

    * Steps to reproduce the bug (if applicable)
random

    * Gmer report (download) Only for 32bit platforms
See attached "CHURLOCK_gmer.txt"

[JJasper]

    * Windows Version/Bit and Service Packs
              XP - Home SP2 32 Bit.
    * Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version
              CIS - 3.5 Proactive security D+ CleanPC mode Firewall Custom Mode, BoClean 4.27,
    * Affected Driver/Software and Version (if the bug doesn't affect window itself)
             
    * Brief description of the problem (Attach Diagnostic report or crash dumps if needed)
              Clicked on "lookup' for my pending files. Immediate BSOD
    * Steps to reproduce the bug (if applicable)
          Have not attempted to reproduce it yet.  I will as soon as this is reported.   

BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP: 0X000000D1 (0XB8217C30, 0X00000002, 0X00000000, 0XF7A127F8)
cmdhlp.sys - address F7A127F8 base at F7A12000 ,datestamp 48ff8da8
No minidump produced - possible reason:

The paging file is not on the %systemroot% partition. When the STOP error occurs, the system crash dump is written out to the pagefile on the root of the %systemroot% drive.

John

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