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Author Topic: BSODs: Please add your minidump files here  (Read 44635 times)
Ronny
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« Reply #135 on: June 15, 2009, 07:15:42 AM »

still 0 download... nobody investigate minidumps posted in the forum?

btw why when Comodo crash, minidumps are sended by email (outlook or email client) not like suspicious files samples by direct connection?
Normally they do quite fast, maybe yours is already fixed for the next version... I'm not sure...

For the crash report, that will be because when it was build like that for version 3.0.x of CFP... and the underlying processes for submit suspicious files has crashed... so it can't be used.
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freshhh
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« Reply #136 on: June 17, 2009, 05:34:23 PM »

ok that's what i thought...

i'm still waiting an answer of a developper to tell me what is wrong with those dumps :

https://forums.comodo.com/index.php?action=dlattach;topic=26981.0;attach=34706
https://forums.comodo.com/index.php?action=dlattach;topic=26981.0;attach=34785
https://forums.comodo.com/index.php?action=dlattach;topic=26981.0;attach=34786
« Last Edit: June 17, 2009, 05:36:06 PM by freshhh » Logged
czer27
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« Reply #137 on: June 23, 2009, 01:11:47 PM »

1. Vista Ultimate 32bit no SPs
2. Eset NOD32 3.0.261, Spybot 1.6.2
3. Vista self is affected
4. Install CIS 3.9.95478.909 was successfull, after restart came STOP c21a. In protected mode it
    comes not, but CIS does not start. The diagnosis can not help. The same problem was in february   
    2009 with CIS 3.8.65951.477. The last good CIS was 3.5.57173.439.
5. Every restart, WER- or MINIDUMP-files will not be created.
6. Gmer report will be attached (but how to do?).

P.S.: I´ve uninstalled CIS 3.9.95478.909 and reinstalled without Defense+ in the last minutes and the result is: no BSOD! I think, Defense+ was the reason for BSOD.
« Last Edit: June 24, 2009, 11:40:13 AM by czer27 » Logged
freshhh
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« Reply #138 on: June 25, 2009, 10:01:14 AM »


more dumps...

why no words from the support ?
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adioz86
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« Reply #139 on: June 25, 2009, 03:18:55 PM »

1. Vista 64bit
2. CIS latest Version 3.9.95478.509 (D+ temporally disabled, Network costum policiy, AV highest level)
3. inspect.sys
4. 0x000000D1, BSOD IRQ not less or equal.
5. Not able to reproduce, happens when i couldn't need it.

Uses Vista for 1 week now and regulary gets BSOD with inspect.sys as noted file.
« Last Edit: August 26, 2009, 02:39:17 AM by adioz86 » Logged

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« Reply #140 on: June 26, 2009, 03:10:15 AM »

1. Win XP SP3 32 bit with updates
2. CIS 3.9.95478.509 (Firewall only), Avast Home 4.8 (p2p shield disabled), NetLimiter 2.0.10.1 Pro (Firewall disabled)
3. tcpip.sys
4. I have patched version of tcpip.sys for increasing limit of half-open connections. I usually get BSOD after some time of working uTorrent or other p2p program (probably when limit exceeded). It  points to tcpip.sys and sometimes writes "PAGE_FAULT_IN_NONPAGED_AREA" (but not always). WinDbg shows that problem "Probably caused by : cmdhlp.sys ( cmdhlp+190d )"
5. I've tried to change limit from 100 to 200 - same result.

P.S. Sorry for my English
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kylie
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« Reply #141 on: June 27, 2009, 11:56:00 AM »

Hello,
when I install CIS 3.9.95478.509_XP_Vista_x32 I get an BSOD after rebooting. The referred file is tcpip.sys. I had to uninstall CIS in safe mode to solve this problem.

Installed setup file: CIS_Setup_3.9.95478.509_XP_Vista_x32.exe
Options during installation: Antivirus: no, Firewall: yes, Defense+: yes

Operating system: XP Media Center, SP3

Antivius software: Avira Antivir Personal - Free Antivirus, Version 9.0.0.403

The minidump file is attached.

Any help?

Thank you very much.

kylie
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brazer
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« Reply #142 on: June 27, 2009, 12:26:06 PM »

Hi Comodo team,

I've installed the personal firewall a few days ago, after some years of using Zone Alarm. I've made a switch due to ZA problems with internet connection sharing. I couldn't get it to work unless I set the firewall;s security to "medium". I don't have that problem with Comodo but there's another (serious) problem. I use my comp with the internet connection sharing turned on to connect via ad-hoc wireless network with Ipod touch. And a few minutes after connecting to internet I get BSOD which indicates inspect.sys as a possible problem. I've downloaded the latest drivers for my wlan card, but it didn't help. Could you help me solve this problem? My specs below and the minidump attached.

Thanks,
Brazer

* Windows XP SP2
* Avast 4.8 antivirus
* Realtek RT2500 wlan card (driver version 3.2.0.10 from 9 Feb 09)
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nonplus
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« Reply #143 on: June 28, 2009, 04:28:13 PM »

Windows Version/Bit and Service Packs
Windows XP Pro/32 SP3

Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version
CIS 3.8.65951.477 XP_Vista_x32
no spyware remover
no other security software


Affected Driver/Software and Version (if the bug doesn't affect window itself)
n/a

Brief description of the problem (Attach Diagnostic report or crash dumps)
IRQL_NOT_LESS_OR_EQUAL
BSOD when instructing Windows to Stand By
(crash dump attached)

CIS also slows down Windows logon via IBM/Lenovo Client Security


Steps to reproduce the bug (if applicable)
1. install CIS
2. Start > Turn off computer > Stand By


All problems resolved by uninstalling CIS  Undecided





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crom
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« Reply #144 on: July 03, 2009, 04:02:37 AM »

Tech support,

Having read positive things about the newest version I decided to try it out having used zone alarm pro and AVG for years but I'm getting constant BSODs. This is a completely clean, new install. I installed vista 32b once and then installed nvidia drivers followed by CIS. Then my modem driver (this is a belkin G wireless USB). CIS correctly identified the network but as soon as the virus definition tried to update itself it blue screened (30% download to be precise). I assumed the windows install was faulty so I formatted HD and re-installed, didn't install the video drivers, installed CIS and then the modem driver. This time I opted for the trial version of liveexpert and it asked me to download Java. I said yes and BSOD again. Definitely a problem between the PC and CIS. Can you help? I need to get this computer up and running quickly so any help that you can offer on this would be great.
   
  * Windows Version/Bit and Service Packs

Vista 32, no updates or SPs (see attached WER-82930-0.sysdata.xml for more details)

    * Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version

CIS 3.9.95478.509 (no other security - or any other software - installed)

    * Affected Driver/Software and Version (if the bug doesn't affect window itself)

See attached

    * Brief description of the problem (Attach Diagnostic report or crash dumps if needed)

as above

    * Steps to reproduce the bug (if applicable)

as above

    * Gmer report (download) Only for 32bit platforms

Not applicable as no rootkits installed.
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freshhh
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« Reply #145 on: July 06, 2009, 06:55:27 PM »


no change since last time, only update to latest build
CIS_Setup_3.10.101801.529 (x64)

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freshhh
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« Reply #146 on: July 12, 2009, 03:43:15 PM »

CIS_Setup_3.10.102363.531_XP_Vista_x64

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freshhh
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« Reply #147 on: July 13, 2009, 08:48:59 AM »


BSOD
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freshhh
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« Reply #148 on: July 23, 2009, 08:12:35 AM »

CONFIGURATION

Windows XP PRO x64 SP3 - v5.2, Build 3790 (up to date)

BIOS : Award ASUS P5N-E SLI ACPI BIOS Revision 0901
BIOS Type : Award Phoenix - AwardBIOS v6.00PG

Motherboard : ASUS P5N-E SLI
Motherboard Chipsets :
- North Bridge: nVIDIA nForce 650i SLI (C55)
- South Bridge: nVIDIA nForce 430i (MCP51)
CPU : Intel QuadCore 6600 CPU 2.40Ghz
RAM : 4090MB RAM
GFX : GeForce 8800 GTX
GFX Driver : NVIDIA GeForce-ION Driver Release 186.18
Soundcard : built-in Realtek ALC883 [at] nVIDIA nForce 430i (MCP51) - High Definition Audio Controller PCI
Soundcard Driver : Realtek High Definition Audio Codecs R2.28
DirectX : v9.0c (4.09.0000.0904)

DirectVobSub 2.39
K-Lite Codec Pack 64-bit 2.4.5
K-Lite Codec Pack 32-bit 5.0.0

Comodo Internet Security
Antivirus : Disabled
Defense : Disabled
Firewall : Custom

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freshhh
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« Reply #149 on: July 24, 2009, 04:24:43 PM »

another BSOD 

i lost my work again because of Comodo !   

why release a public version that is not stable at all ?


BSOD * CRASHES * LOGS * ...

CONFIGURATION

Windows XP PRO x64 SP3 - v5.2, Build 3790 (up to date)

BIOS : Award ASUS P5N-E SLI ACPI BIOS Revision 0901
BIOS Type : Award Phoenix - AwardBIOS v6.00PG

Motherboard : ASUS P5N-E SLI
Motherboard Chipsets :
- North Bridge: nVIDIA nForce 650i SLI (C55)
- South Bridge: nVIDIA nForce 430i (MCP51)
CPU : Intel QuadCore 6600 CPU 2.40Ghz
RAM : 4090MB RAM
GFX : GeForce 8800 GTX
GFX Driver : NVIDIA GeForce-ION Driver Release 186.18
Soundcard : built-in Realtek ALC883 [at] nVIDIA nForce 430i (MCP51) - High Definition Audio Controller PCI
Soundcard Driver : Realtek High Definition Audio Codecs R2.28
DirectX : v9.0c (4.09.0000.0904)

DirectVobSub 2.39
K-Lite Codec Pack 64-bit 2.4.5
K-Lite Codec Pack 32-bit 5.0.0

Comodo Internet Security
Antivirus : Disabled
Defense : Disabled
Firewall : Custom
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