The most likely cause of the problem is the update service doing a check while the internet connection is down (perhaps your internet connection is slow to connect at system startup and the service starts before this). Once this check is performed the update service writes a message in the system registry and goes to sleep for 30 minutes. Once it exits the sleep state it will perform another check and should update the message.
A fix for this problem will be included in the next Dragon release.
You can check if the message updates properly after at least 30 minutes since startup – Dragon does not have to be running during this time. Make sure your internet connection is stable during this time however.
Hi
If I goto "About Comodo Dragon", it displays "Failed to download new version" (even though I'm on 17.4.0.0). This started happening a couple of releases back (btw, I've even done a fresh install).
If I select the "Retry" button, it will the report that CD is up to date and will work fine for the session. As soon as I close CD and reopen, the same error occurs. Any ideas? Could this be a proxy issue although it does correct itself by retrying.
When you open the "About" dialog Dragon reads the message the update service wrote in the system registry. Clicking the "Retry" button will perform a check but it will not do it through the update service. The message will not be updated in the system registry and the old message will be the same whenever you relaunch Dragon. This will happen until the message is updated by the service.
Thank you for your support
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