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Author Topic: Can't login to Fidelity.com website when using Dragon  (Read 5364 times)
clocks
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« on: April 01, 2012, 03:31:47 PM »

After using Chrome the pass few years, I decided to tryout Dragon.  So far I like it, with he exception of an issue with login into Fidelity.com.  After entering my name/password, clicking "log in", it brings me right back to the login page.  I can login with the only browsers without issue.
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HeffeD
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« Reply #1 on: April 01, 2012, 04:31:25 PM »

Try going to Options -> Under the Hood, and deselect the option: Do not allow websites to know where you came from (suppress HTTP Referrer header) and see if that makes a difference.
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clocks
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« Reply #2 on: April 01, 2012, 04:39:46 PM »

No, I didn't have the checked to begin with.  Thanks anyway.
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HeffeD
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« Reply #3 on: April 01, 2012, 04:46:23 PM »

I'm assuming you aren't blocking cookies?

Is Javascript turned on?
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clocks
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« Reply #4 on: April 01, 2012, 05:14:25 PM »

For the most part, I believe I'm running the defaults.  I can't find where cookies and java settings are.
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HeffeD
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« Reply #5 on: April 01, 2012, 05:19:54 PM »

From Under the Hood, click the Content Settings button under the Privacy section.
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clocks
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« Reply #6 on: April 01, 2012, 05:23:23 PM »

Thanks.  Yes, I have the recommended (allow) settings for both cookies and java.
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HeffeD
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« Reply #7 on: April 01, 2012, 05:41:03 PM »

Sorry, but I can't think of anything else that could affect a login.  Sad

Unless, are you running in incognito mode? I have Dragon installed for testing, but I don't actually use it. I'm not sure all the implications incognito brings, so I don't know if it would have any effect if you are running that mode.
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clocks
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« Reply #8 on: April 01, 2012, 06:25:23 PM »

No, I'm not in incognito mode.  Thanks for your help.
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HeffeD
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« Reply #9 on: April 02, 2012, 12:22:28 AM »

Hopefully someone may have some other ideas that I haven't thought of.  Undecided
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captainsticks
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« Reply #10 on: April 02, 2012, 07:03:12 AM »

I have had similar problems logging into a particular site that has given no problems in the past.
I see reason to think that this version has a bug in this area.

Clocks you might like to consider updating your first post following the bug report guidelines found here, that could possibly assist in a resolution being found and it would be greatly appreciated.
Thanks.

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clocks
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« Reply #11 on: April 02, 2012, 12:52:51 PM »

We'll I got to work today, and tried to login to Fidelity using Chrome, and I got the same issue.  Logged in wtih Firefox just fine.  I suspect one of the recent Chrome updates is causes the issue.  Not sure why Chrome at home didn't cause me issues.
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trscsaeg
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« Reply #12 on: April 14, 2012, 02:56:02 PM »

do you have any extensions or plugins installed on any of the browsers you tried? if so which ones
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Ronny
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« Reply #13 on: May 07, 2012, 12:18:32 PM »

Can you create a new shortcut and use this, this will start Dragon without extensions active, is the problem still there?

Windows 32bits
"C:\Program Files\Comodo\Dragon\dragon.exe" --disable-extensions

Windows 64bits
"C:\Program Files (x86)\Comodo\Dragon\dragon.exe" --disable-extensions
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captainsticks
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« Reply #14 on: May 12, 2012, 05:42:39 AM »

Version 18.3.0.0 has solved this issue for me. Thumb Up
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