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Author Topic: Auto update failed  (Read 2052 times)
Siketa
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« on: March 29, 2012, 08:34:08 AM »

Hi, guys!
I was running the latest Dragon 17.5 on Win XP SP3 (Administrator/Default Dragon installation/no plugins or themes).
Today it tried to auto update but it failed.
When I pressed "Relaunch Now" button it shut down but never got re-installed/updated.
After few attempts nothing happened.
I had to download new v18 installer and did it manually.
Last few versions made auto update with no problems.

Has anyone experienced same behavior?

Thanks and best regards.




* 1.JPG (74.09 KB, 1280x1024 - viewed 17 times.)
« Last Edit: March 29, 2012, 08:40:59 AM by Siketa » Logged
string_game
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« Reply #1 on: March 29, 2012, 10:47:05 PM »

Siketa asks:
Quote
Has anyone experienced same behavior?

Yes.  I have reported about this for my updates to versions 17.x.  I am still on version 17.5 of CD.

Worth noting: Windows XP, s.p. 3, 2.0 GHz processor, 512 MB RAM, 17 GB free disc capacity.  Extensions currently present  and enabled: Adblock, W.O.T., craigslist.pop.
Note also: My installation is set to open in Incognito mode.  I state this in case it has meaning for updating Comodo Dragon browser, since I do not remember if I ever mentioned this in regard to my update attempts in my update failure reports.
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George-Silviu Blendea
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« Reply #2 on: March 30, 2012, 04:07:12 AM »

Hi, guys!
I was running the latest Dragon 17.5 on Win XP SP3 (Administrator/Default Dragon installation/no plugins or themes).
Today it tried to auto update but it failed.
When I pressed "Relaunch Now" button it shut down but never got re-installed/updated.
After few attempts nothing happened.
I had to download new v18 installer and did it manually.
Last few versions made auto update with no problems.

Has anyone experienced same behavior?

Thanks and best regards.

Hello,

Issues regarding the update failures have been reported several times on the forum, however we were unable to reproduce any of them under normal conditions.

Please add the "dragon_updater" log files found at the following location %windir%\Temp\ComodoLogsFolder.

Regards.
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Siketa
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« Reply #3 on: March 30, 2012, 07:09:41 AM »

Here is the log....

* dragon_updater.exe.log.zip (7.97 KB - downloaded 7 times.)
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