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False positive on Genieo
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Topic: False positive on Genieo (Read 1806 times)
Genieo
Newbie
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Posts: 11
False positive on Genieo
«
on:
February 08, 2012, 04:33:42 AM »
Hi,
I have installed Comodo internet security and it has detected the file gentray.exe as unsafe
This is part of Genieo, and Genieo is recognized by Comodo as a safe program.
I have attached the file.
Plase help up resolved this asap.
Regards,
Genieo
gentray_change_me_to_exe.txt
(548.84 KB - downloaded 5 times.)
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Genieo
Newbie
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Posts: 11
Re: False positive on Genieo
«
Reply #1 on:
February 08, 2012, 04:44:31 AM »
got the same message on genupdater.exe
"genupdater.exe could not be recognized and is about to make modify the protected registry key... ... you must make sure genupdater.exe is a safe application..."
File attached
genupdater_change_me_to_exe.txt
(270.84 KB - downloaded 2 times.)
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Genieo
Newbie
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Posts: 11
Re: False positive on Genieo
«
Reply #2 on:
February 08, 2012, 04:52:40 AM »
And then I got a message saying Genieo is not White listed with you
can we please fix this ASAP
w3i4_change_me_to_exe.txt
(1074.69 KB - downloaded 1 times.)
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Ponmalar
First Response Group
Comodo's Hero
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Posts: 556
Re: False positive on Genieo
«
Reply #3 on:
February 08, 2012, 04:57:56 AM »
Hi Genieo,
Thanks for reporting.We will check this and get back you soon.
Regards,
Ponmalar.S
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Genieo
Newbie
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Posts: 11
Re: False positive on Genieo
«
Reply #4 on:
February 08, 2012, 05:02:56 AM »
Thanks
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