False Positive on Citrio / Firewall blocking

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
1

Hello!

I represent the developers team behind the Citrio browser.
We’ve noticed that by default Comodo Firewall blocks every Citrio’s action.

http://s18.postimg.org/bg1swkcrd/Windows_7_x64_VMware_Workstation_430.png

Because of this, new Citrio users that are running Comodo Firewall, can not use our browser.

I’ve already tried contacting Comodo support via site and Geekbuddy, but both said that they “can’t help me with that”.
I’ve filed for Whitelisting but received no response and no reaction.

Is there a way to solve this?

Kind regards,
Jack Fain

2

Hi,

the quickest way to get unknown apps whitelisted is to submit them here: https://forums.comodo.com/news-announcements-feedback-cis/submit-applications-here-to-be-whitelisted-2015-t108997.2745.html

3

I’ll try that.
Thank you!

4

The provider of this software is behaving like adware provider. In my case, it is not suitable for whitelisting.
Why don’t you use another secure browsers?

5

Hi Jack Fain,

Please submit the detected sample to us so we can check them.

Regards,
Harikrishnan M

6

There is no malware detection. It’s only firewall that block Citrio as seen on the screenshot.