If Heuristics was set to low add the offending file to the Exclusions.
The file is already
in the exclusion list (as I specified in my first post).
The way I think it works is:
- Windows 7 takes a snapshot via shadow copy then starts to backup the shadow copy.
- Comodo catches the shadow
copy and flags it as infected.
- Windows 7 finishes the backup but marks it as bad because it could not backup the flagged file.
The snapshot location appear to vary each time (postfixed with <NN> two numbers), i.e. windows 7 creates a new shadow copy each time.
I don't even know if it's possible to add files from the shadow copy to the exclusion list, I guess it's not possible and makes little sense to me anyway as it's just a filesystem snapshot.
The backup fails even if Comodo is shut down (does it need a reboot to deactivate ? then it would be a major pain)
At this point I believe it's a Comodo bug: if a file is "excluded" from the disk then it should be automatically "excluded" from the shadow copy as well.