Poll

Scan in the secure mode?

Without secure mode
0 (0%)
In the secure mode
1 (100%)

Total Members Voted: 1

Author Topic: Antivirus can't start in a secure mode  (Read 3488 times)

Offline mahler

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Antivirus can't start in a secure mode
« on: May 12, 2012, 02:51:57 AM »
Hi!
I can't start the scan in a secure mode. It says that has something with the interface. Is there a way to start the scan in a secure mode?  Thx!
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Offline wasgij6

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Re: Antivirus can't start in a secure mode
« Reply #1 on: May 12, 2012, 03:43:34 AM »
what is secure mode?
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Offline mahler

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Re: Antivirus can't start in a secure mode
« Reply #2 on: May 12, 2012, 05:01:54 AM »
when I reboot into the secure mode (msconfig -> Boot.ini -> safe boot -> minimal)
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Offline captainsticks

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Re: Antivirus can't start in a secure mode
« Reply #3 on: May 12, 2012, 06:35:29 AM »
Hi mahler,
Open Windows Task manager, choose File (New task), browse direct to Program Files\COMODO\COMODO Internet Security click on cmdagent then open and OK.
This should force cmdagent to start so a scan can take place.
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Offline mahler

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Re: Antivirus can't start in a secure mode
« Reply #4 on: May 27, 2012, 07:29:32 AM »
sorry but it still doesn't work
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Offline captainsticks

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Re: Antivirus can't start in a secure mode
« Reply #5 on: May 27, 2012, 07:49:35 AM »
Sorry that has not worked for you.
Does cmdagent start or is it refusing to start?
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Offline mahler

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Re: Antivirus can't start in a secure mode
« Reply #6 on: May 28, 2012, 04:21:49 AM »
it is refusing to start. It shows the message about some kind of interface that is not beeing supported. It is the same message whether I start the scan from the console or from task manager.
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Offline mahler

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Re: Antivirus can't start in a secure mode
« Reply #7 on: May 28, 2012, 04:26:41 AM »
this issue occurs both in XP and Win 7
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Offline Valentin N

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Re: Antivirus can't start in a secure mode
« Reply #8 on: May 28, 2012, 05:11:40 AM »
I suggest you take  cce since it will be able to scan and when that is done you should take CAV database in order t avoid 80-90mb download.
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Offline captainsticks

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Re: Antivirus can't start in a secure mode
« Reply #9 on: May 28, 2012, 03:15:42 PM »
this issue occurs both in XP and Win 7
Mahler my apologies, the suggestion I made does not work correctly as I have also tried it on my other system with failed results.
Sorry for any inconvenience. :-[
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Offline EricJH

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Re: Antivirus can't start in a secure mode
« Reply #10 on: May 29, 2012, 11:38:36 AM »
You can start a scan in Safe Mode by using the right click in Explorer if I recall correctly. Select the drive or folder you want to scan --> click right --> choose "Scan with COMODO Antivirus".

 

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