Messages remain on email server

[Guest]

[Colin999]

I am using Outlook Express.

On downloading email  from my ISP, I find not all messages are downloaded.
The majority of those remaining on the server are Spam messages which require manual removal.

Is this normal behaviour or am I not using Comodo Antispam correctly?

[Colin999]

This can be a problem if the Quarantine Database is not managed correctly.

      Respond to any "Pending" email senders: either Block or Allow.
     Select any messages you want to purge, then press the Delete button.

refer:
The Quarantine Database
Setting the QDB Hold-Time
http://www.comodoantispam.com/helpfiles/index.htm

[Babysittah]

Thanx for the info as I have the same problem

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