Comodo Anti-Spam Wishlist rev 1

[Guest]

[jsilver153]

My AV program, CA Anti-virus turns off mail checking when Antispam is installed.  An issue has been opened but the last enty was 2/11.  Why can't a user get a faster response to issues?

[TheOldMan]

Like others on the thread I have disabled the app for several reasons and trust you don’t mind my boring for England in giving vent to some obs.

The basic HMI logic seems flawed insofar as the app does not instil confidence against loss of wanted emails by not making immediate inbounds visible and then subsequent config. permissions management a remote and a “PIA” operation.  I don’t expect homogenous integration with mailer clients, as there are so many and I guess endless MS patches make this impractical.

How about a config pre-filter window “pop-up” whenever the mailer client is fired up alongside …(scheduled or manual) ….. then the Comodo window either just shows inbounds text only or the htms etc. so the user can accept / reject live and on the fly in the same way we are shovelling into the client delete bin every couple of hours.  Essentially a Comodo delete bin with a memory to grab similar inbounds garbage automatically.

The virgin config. prefilter window shows all inbounds at the start of the learning process and as the “reject” database becomes useful, the prefilter only “pops up” to show unknowns for decision making.

The two AS config. databases are assured of accurate domains or accounts with immediacy and the config / learning process is substantially more user friendly and less likely to be disabled in frustration or fear of loss of that vital inbound. (The quarantine then just reverts to a “dunno at the mo” or “no time to sort now” safety net.) 

To revert to genuine new contacts and get them to return the accept code……. ? Human nature suggests this is a feedback weakness i.e. the service complaints iceberg of lost business as it smacks of passing the buck !  Sorry but initial impressions can make biz or networking relationships fly or bomb and I have long experience of the latter.
 
I agree wholeheartedly with other users regarding multiple account management and erasing entries from the accounts DB. Moreover, no user choice to select that preferred ISP default to spam the spammers or send back to Comodo.  With just 15 accounts across three ISP’s each displayed one at a time, that is a real PIA. 

The SC trade mag reported that upwards of  80% inbounds now spam, and I thought it was just me needing all that Viagra, porn and loan sharks etc.

I could not decide if Mr Big C (Sir) was being acerbic regarding a central office human filtering of spam but I think that is fraught with problems viz.…
1
It would require an increasingly prohibitive cost of trained labour (with “nouse”) to administer and….. really would you even trust your own wife / partner not to reject that vital link let alone remote strangers in a service industry even if they are saints with an IQ of 200 +.
2
Some perceived spam may be genuine new marketing input / intelligence yet to be added to the address book and essential to your day job etc. 

For what it’s worth…. unless any product addresses most of it’s claimed function virtually out of the box in much the same way as the excellent Comodo firewall and AV, most people do not have time, skill or patience to persevere. Did someone say get a life OK, OK, OK. 

[Glenn]

And anti spam isn't user friendly, not a nice interface as I know in the firewall
this program should really be inproved

[odranoel]

Would be useful for those of us with multiple email accounts to have Previous and Next buttons on the Display Quarantine Database panel.

Odranoel

[odranoel]

Would be useful to have the registration page not insist on USA style addresses. State code is irrelevant for the UK, yet registration does not continue without a valid USA state code.

[hyatt69]

update more often

[Peter Steinbrueck]

Would be nice to sort the view by the Allowed/Blocked states on the right hand side .

[Peter Steinbrueck]

Most mail clients have an export feature. An import filter for those generic text files, csv, vcards etc. would certainly be easy to implement and a great improvement. (I have edited my list with hundreds of entries manually to make it compliant ... pfff!)

[Mailman]

I don't know if this has been brought up before, or I haven't noticed it on here.  Will Comodo implement a feature that would allow Anti-Spam to handle Hotmail accounts?

A.J.

[lemon]

Support for Thunderbird

[lemon]

Allow Activation via Firefox.

[dalopez]

Why Thunderbird is not yet included?
Hurry up guys...
Best wishes...

It works for me , only recognizes it as "others" but the  functionality is the same as outlook. It identify the messages and works fine

[Don Jones]

The way I think you could best improve Anti-Spam is to get some support from people who will (1) respond promptly and (2) be knowledgeable in both using hte program and helping the users expalin and solve their problems.  I've been fighting the issue of not being able to recieve emails thorugh CAS for well over 3 months, first through COMODO support with virtually no responses and most recently through the form under ther topic "HELP NEEDED! Unable receive Outlook Express email with Comodo AntiSpam (ENABLE)" which was opened 22 days ago and still has NOT received a response from COMODO or even other users with any thi9ng other than my "me too" post of the 19th.

Personally from my experience with COMODO, I would say that your programs are pretty good but are released too soon and YOUR SUPPORT FLAT SUCKS! That is if a user can even get any support.  THE BIGGEST PROBLEM THAT I SEE IS THAT WHEN YOU START WORKING ON A NEW RELEASE IT APPEARS THAT YOUR PROGRAMERS QUIT SUPPORTING THE OLD VERSION. Please start making proven stable versions available, even though it doesn't have all of the features of the new beta version, until the /BETA version is debugged and stablized!  A perfect example is that the only CAVS version that is available if the BETA version 2 even thohg version 1 was supposedly fairly stable when you released the BETA version2 which is NOT stable or debugged by a long shot!

[Melih]

we have our dev guys working on it now..

thanks
Melih

[Mailman]

My version 1 of CAS just popped up an Auto update to Ver.2.  I've read that Ver 2 might not be stable yet, but wanted to double check with users to see what they have to say.

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