Can't update virus database CIS 3.57173.5.439 [Merged Threads] - [RESOLVED]

[Guest]

[qwas]

HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro\Configurations\X\AV\Settings
"UpdatePath" = "av/updates"
"UpdateURL" = "http://downloads.comodo.com/"

X is your configuration number
if u dont know your configuration profile number just check
HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro\Configurations\X\
"Name" pool

[3xist]

You guys should get an update to build .439 shortly, see if it resolves your problems.

What is new?
======

IMPROVED! Virus database updating
FIXED! Defense+ does not prevent process access in memory
FIXED! Defense+ does not properly protect some processes in Windows XP 64
FIXED! Signed executables could not be recognized in 64 bit operating systems
FIXED! AV updates does not work in Windows Vista under certain circumstances
FIXED! Windows security center still reports CIS after uninstallation
FIXED! Cmdagent.exe crashes while being uninstalled in Windows Vista/XP 64

http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/fyi_comodo_internet_security_3557173439_update-t31145.0.html

Cheers,
Josh

[larlyles]

Yes, update .439 fixed this virus definition database update problem for me. After updating CIS, I switched back to the Local System account login in CIS Helper Service, rebooted the computer and checked manual virus definition updating in CIS. I now get the message 'The virus signature database is up-to-date'. Many thanks to the devs. This was a very important issue. I appreciate very much that you resolved it, at least on my computer. I guess you will have to wait to hear from other users that were having this problem, but I would think they will have the same results.

[notech]

i'll save the link to this thread and check back in 90 days and give it a try again.  I uninstalled commodo and installed Norton 2009 IS.  One thing i noticed immediately, is my computer now flies again.  quick boot is back, internet is fast.

this is a brand new laptop and it flew with the OEM Norton 2008 IS, but i thought is was a pita always wanting to take over my computer.  i did a few don't ask me right now/again and that's not a problem... i'll check out the features and enable them down the road.

sorry to see comodo go on my computer.  i do like the joint effort to tshoot it.  it just got to be too much.

i'll check back in a few months though

[State-Of-Sense]

You guys should get an update to build .439 shortly, see if it resolves your problems.

What is new?
======

IMPROVED! Virus database updating
FIXED! Defense+ does not prevent process access in memory
FIXED! Defense+ does not properly protect some processes in Windows XP 64
FIXED! Signed executables could not be recognized in 64 bit operating systems
FIXED! AV updates does not work in Windows Vista under certain circumstances
FIXED! Windows security center still reports CIS after uninstallation
FIXED! Cmdagent.exe crashes while being uninstalled in Windows Vista/XP 64

http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/fyi_comodo_internet_security_3557173439_update-t31145.0.html

Cheers,
Josh

Thanks so much!
it works again! CIS rocks!

[3xist]

That's awesome S.O.S! 

Cheers,
Josh

[majaso]

That fixed my problem with updating AV database. Great work! Thanks!

 (R)

[n0fe4r]

Would just like to confirm the latest build 439 has fixed the problem (for me anyway). Thanks.

[3xist]

Thanks. We will get a few more people to confirm.

Cheers,
Josh

[upendran]

Yes, update .439 fixed this virus definition database update problem for me. After updating CIS, I switched back to the Local System account login in CIS Helper Service, rebooted the computer and checked manual virus definition updating in CIS. I now get the message 'The virus signature database is up-to-date'. Many thanks to the devs. This was a very important issue. I appreciate very much that you resolved it, at least on my computer. I guess you will have to wait to hear from other users that were having this problem, but I would think they will have the same results.

Same for me.

[Spaceboy]

I have CIS...439 installed on my main PC and it update virus def properly.
BUT, I have same version of CIS on my second PC, it connected through HTTP Proxy on my main PC, and virus def NOT updating there. IE proxy settings works fine

[3xist]

I have CIS...439 installed on my main PC and it update virus def properly.
BUT, I have same version of CIS on my second PC, it connected through HTTP Proxy on my main PC, and virus def NOT updating there. IE proxy settings works fine

Try playing with your IE Proxy settings in IE on that PC.

Cheers,
Josh

[valldemossa]

Version 439 still gives the problem on my XP Home SP3 PC. The other PC with XP Prof SP3 has never had the problem. No Proxy on either PC.
Changing the Logon to This Account on The Comodo Helper Service does work though.
 
Other Security software the same on both.

Regards Dave

[Graham1]

Strangely, the latest build did fix updating via proxy BUT I've noticed a couple of times that CIS has been unable to update the database. Looking in active connections, cmdagent.exe is trying to connect out using port 80 again (not 8080). This has only occured twice so I won't log it as a bug yet but has anyone else noticed this? May have been a problem with our proxy at these times .

[simplet]

I run Vista 64, could not use AV since november ie since I changed computer and first installed CIS.
I was using .427, then tried to update to .439, could not do it so uninstalled CIS .427, installed .439, but it still does not connect to the internet (error 106) and therefor refuses to update.

any hope left (as .439 was supposed to fix that problem)?

thanks in advance

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