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Author Topic: Where did the AV come from?  (Read 409 times)
HydraHeaded
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« on: December 16, 2009, 11:39:27 AM »

I have another AV software running (with realtime protection), and when I installed Comodo Internet Security, I installed only the firewall and Defense+ with maximum security. Since the last few days, every time I shut down, I would get a BSOD, with nothing particular written so as to understand the problem, though it did have the following stuff written at the bottom - 0x0000007E (0xC0000005, 0x8066575B, 0xF78C2BD0, 0xF78C28CC). I would have to manually press the power button till the CPU shut down. Today I was looking at the options in CIS, and I found one in the main "Miscellaneous" tab, called "Diagnostics". I clicked, and it did some kind of checking and said there were problems and would I like to fix them, so I clicked yes and it fixed whatever problems there were. I later rebooted, and surprisingly, I didn't get a BSOD (which I also got during reboots). Later when I went to Defense+ to unblock a folder I usually block, I found that the whole list was empty, that the Diagnostics tool had wiped out all settings and everything. So I had to open the forum page again and set the options for Firewall and Defense+. It was at this time that I noticed that in the system tray of Windows, when I right-clicked the CIS icon, at the top where there were earlier only two options of Firewall Security Level and Defense+ Security Level, there was now another one, right at the top, which said Antivirus Security Level, and it was set to Stateful. I immediately disabled it, and found a guide here about disabling the AV, by going to the main Antivirus tab and setting the Scanner Settings to Disabled.

What I'd like to ask is, I never installed the AV during setup, and I don't remember seeing anything related to the AV earlier, so how come it has popped up now? Has the AV engine or whatever got installed when I ran the Diagnostics? And how do I get rid of the whole AV thing? Is setting the slider to Disabled in the Scanner Settings enough?

Thanks.
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EricJH
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« Reply #1 on: December 16, 2009, 01:23:42 PM »

It's odd that you don't see the AV in the main screen and it shows up in the tray menu.

Run the uninstaller and choose add/remove and see if it gives the possibility to remove the av.
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HydraHeaded
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« Reply #2 on: December 16, 2009, 06:17:38 PM »

I'm not sure now if the AV tab in the main window wasn't there, but what I do know for sure is that there was definitely no such thing in the right-click option of the system tray icon.

Will I have to uninstall and reinstall the whole thing again?
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EricJH
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« Reply #3 on: December 16, 2009, 07:34:56 PM »

You can use the uninstaller to uninstall the AV if you want to. You don't need to completely uninstall the suite for this.
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Please read: Introduction to the Sandbox

Using CIS v4 and always the latest snapshot of Opera browser.

AMD Phenom 925 quad core with 4 GB RAM on MSI 785G E53
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